Privacy Policy
Last updated: February 7, 2025
1. Information We Collect
We collect information you provide directly to us, including your name, email address, and Shopify store information when you create an account. We also collect information about your purchase orders and product data that you upload to our service.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your product imports and publish to your Shopify store
- Send you technical notices, updates, and support messages
- Respond to your comments and questions
- Develop new products and services
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this policy. We may share your information with:
- Service providers who assist in our operations
- Shopify, to publish products to your store
- Law enforcement when required by law
4. Data Security
We implement appropriate security measures to protect your personal information. Your data is encrypted in transit and at rest. We use secure, industry-standard practices to protect your Shopify API credentials.
5. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Export your data
- Opt out of marketing communications
6. Data Retention
We retain your information for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time.
7. Cookies
We use cookies and similar technologies to maintain your session, remember your preferences, and understand how you use our service. You can control cookies through your browser settings.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@rackready.ai